Accessibility Statement

Fly Supply, operated by Nisso Dekalo Ltd., is committed to providing an accessible online service for people with disabilities and to continually improving the experience.

Accessibility standard and target

The website is designed and maintained toward conformance with Israeli Standard 5568 at level AA and the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.

Accessibility adjustments implemented

  • Keyboard access, visible focus indicators, skip navigation, and predictable focus for dialogs and mobile navigation.
  • Semantic headings, landmarks, lists, form labels, required states, and accessible validation messages.
  • Contrast-aware text and controls, responsive reflow, touch-safe targets, text resizing, readable-font, high-contrast, and highlighted-link options.
  • English and Hebrew language declarations, right-to-left layout support, and meaningful text alternatives for informative images.
  • Reduced-motion support for users who request less animation through their browser or the site accessibility menu.

Compatibility and testing

The site is intended for current versions of major browsers and for use with a keyboard and common screen-reader software. Accessibility checks include automated WCAG rules, keyboard operation, responsive layouts, English and Hebrew reading order, and focus behavior.

Known limitations and third-party services

Some third-party services, including CAPTCHA, payment interfaces, manufacturer content, or externally supplied documents, may be outside our full technical control. If any item is inaccessible, contact us and we will provide the information or service through an accessible alternative.

Accessible service arrangements

Service is available through the website, telephone, and e-mail. If you require an accessibility arrangement for an in-person meeting or another service channel, contact us in advance so an appropriate arrangement can be coordinated.

Accessibility contact and feedback

Accessibility contact and coordinator: Nisso Dekalo Ltd. customer support and accessibility team. E-mail NissoDekaloLtd@Outlook.Com or telephone +972-9-957-7888.

When reporting a difficulty, include the page address, a short description of the issue, the action you were trying to complete, and the browser or assistive technology used. We will review the request and provide an accessible response or alternative.

Ongoing maintenance

Accessibility is reviewed when significant content, templates, and interactive components change. Confirmed gaps are prioritized for correction and this statement is updated when material changes are made.

Last updated: