Technical support
Model and part-number identification, configuration questions, fault-description review and guidance on the information needed for a service request.
Local expertise. Manufacturer connections.
Avionics support and AOG assistance in Israel
A local technical partner for pilots, maintenance teams and aircraft operators. From a Garmin, Becker or Trig enquiry to an urgent AOG requirement, Nisso Dekalo helps you identify the right service route and move forward with clear information.
Technical know-how, dedicated service equipment and relevant qualifications support the agreed scope of work, with manufacturer coordination where required.
Based in Herzliya · Support in Hebrew and English
Support throughout the service process
Tell us the unit, aircraft and issue. We help define the technical requirement, service options, documentation and next steps before work or supply is confirmed.
AOG and urgent sourcing
Prioritised enquiries for grounded aircraft: exact-unit identification, availability checks and coordination of replacement, service or exchange options where available.
Repair and warranty coordination
Help prepare the serial number, fault details and supporting documents, then coordinate the applicable manufacturer service, warranty or return route.
Upgrade and integration planning
Review the requested configuration, installed equipment, accessories and documentation so the quotation covers the complete requirement.
Your advantage in Israel
One local contact. Technical understanding. Clear next steps.
Work with a team in Israel that can connect the aircraft requirement, the manufacturer and the supply or service process — in your language and local working context.
Technical knowledge and equipment
Dedicated service equipment, relevant qualifications and practical technical know-how support the agreed task. We clarify the applicable scope and documentation for the specific unit.
Manufacturer-facing coordination
A single contact helps gather the right technical details and coordinate the manufacturer or service route, reducing repeated explanations and avoidable hand-offs.
Local communication and follow-through
Hebrew and English support from Herzliya, with attention to aircraft location, required dates, documentation and the practical needs of customers in Israel.
Support for leading avionics manufacturers
The right path depends on the exact model, serial number, installation and service requirement. Start with the manufacturer you need.
Garmin
Technical and service-request support for Garmin Aviation equipment, from a single unit to a connected avionics package.
- Model, configuration and aircraft-context review
- Warranty, service and replacement enquiry preparation
- AOG availability and accessory sourcing
Becker Avionics
Support for Becker communication, audio and related avionics requirements, with clear technical information for the appropriate service route.
- Part number, serial number and fault-description review
- Manufacturer service and documentation coordination
- Replacement or exchange enquiries where available
Trig Avionics
Local assistance with Trig radios, transponders and related configurations, from selection questions to a service or urgent replacement request.
- Product and configuration questions
- Service-request and warranty documentation
- Urgent sourcing and installation-context review
Find Nisso Dekalo in Trig’s official Israel dealer directory
We also handle enquiries concerning ACR ARTEX, BendixKing, Sandia Aerospace. Explore all represented companies
AOG · Aircraft on Ground
Aircraft grounded? Start with the right details.
For an AOG requirement, call our team and send the exact unit details, aircraft location and required timing. A complete request helps us assess the appropriate service or supply options.
Availability, service eligibility and timing are confirmed for each enquiry before a commitment or purchase.
What to include in an AOG enquiry
- Manufacturer, model and exact part number if known
- Serial number and a concise fault description
- Aircraft model and current location
- Required date or need-by time
- Callback number and contact person
- Relevant photos, documents or a parts list
Common service questions
Can I ask for support without an exact part number?
Yes. Send the manufacturer or model, a clear photo, serial number if available and a description of the requirement. We will help identify the information needed to progress.
How do I submit an urgent AOG request?
Use the AOG enquiry link or call the team. The enquiry opens with AOG urgency selected; include a callback number, required date, aircraft location and the affected unit details.
Can you help with repair, warranty or replacement?
Send the unit and serial number, fault description and any purchase or warranty documents. We will confirm the appropriate service route, required documentation and quotation before any work is approved.
Do you support customers in Hebrew and English?
Yes. Our team is based in Herzliya and supports communication with customers in Israel and the relevant manufacturer or service organisation.
Start with one clear request.
Share what you have, what you need and when you need it. You do not need an account or payment details to request support or a quotation.
Request technical support