Privacy Policy

Effective: June 2025

At Nisso Dekalo Ltd – Parts & Avionics Supplier, protecting your personal information is a core business principle. This Privacy Policy explains how we collect, process, store, protect and use personal data in accordance with applicable privacy regulations in Israel, the European Union (GDPR), the United States (CCPA/CPRA) and other international data protection standards.

We collect personal data strictly for legitimate business and operational purposes, including:

• Processing orders, payments, shipments and after-sales support
• Providing customer service, warranty handling and technical assistance
• Maintaining regulatory compliance with aviation and export control requirements
• Improving website performance and user experience
• Sending product updates, service notifications and marketing communications (subject to consent)
• Fraud prevention and transaction security

• When you place orders through our website or offline channels
• When contacting us via email, phone or web forms
• When registering for accounts, newsletters or technical support
• When submitting warranty claims, RMA requests or service inquiries
• Through cookies, analytics tools and server logs

Information may include name, company details, address, phone number, email address, IP address, transaction data and technical device information.

• SSL encrypted communication across all transactional pages
• Restricted access databases with role-based authorization
• Secure servers with firewall protection and malware monitoring
• Internal staff confidentiality agreements and data protection training
• Regular system audits and security updates

While we implement industry-standard security controls, no internet transmission method is 100% secure. Therefore, absolute security cannot be guaranteed.

Due to the global nature of aviation commerce, your data may be processed or stored on servers located outside your country of residence. We ensure that any international data transfer complies with:

• GDPR Standard Contractual Clauses (EU)
• Israeli Privacy Protection Regulations
• US privacy frameworks and service provider agreements

Our website uses cookies and similar technologies to:

• Maintain login sessions and shopping cart functionality
• Analyze site usage and improve navigation
• Personalize content and marketing communication
• Prevent fraud and abuse

You may control cookie settings through your browser preferences. Disabling cookies may limit certain website features.

Enquiry details are used to handle the request, respond and send related service messages. Submitting an enquiry or creating an account does not subscribe you to marketing. Marketing messages require a separate opt-in, which can be withdrawn using the unsubscribe link or by contacting us.

Our website may integrate third-party services such as payment processors, shipping providers, analytics platforms and external websites. Nisso Dekalo Ltd is not responsible for third-party privacy practices and policies. We encourage reviewing third-party privacy notices independently.

Depending on your jurisdiction, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion (subject to legal retention requirements)
• Restrict processing or object to certain data uses
• Request data portability

Certain aviation transactions require retention of customer and transaction records to comply with:

• Export control laws (ITAR / EAR)
• FAA, EASA and ICAO documentation requirements
• Financial and tax reporting regulations
• Warranty traceability obligations

This Privacy Policy may be updated periodically without prior notice. Continued use of our website and services constitutes acceptance of the updated policy.

For privacy inquiries, data requests or compliance questions please contact:

📧 NissoDekaloLtd@outlook.com