From quote request to confirmed order
The public catalogue is for quotation requests. Adding an item to a request does not reserve stock or place an order. We check the parts, configuration, availability, shipping costs and lead time, then provide an offer for your approval before purchase.
Dispatch and delivery
The expected dispatch date, origin warehouse, carrier and service are confirmed in the offer. For urgent or AOG enquiries, include your required date and callback number. Same-day dispatch is available only when explicitly confirmed in your offer.
Transit times are estimates and depend on availability, order approval, carrier collection, destination, customs clearance and weather. Changes are coordinated with the customer; sending a request does not confirm a delivery date.
International shipments
Include the destination country, postal code and whether you need a complete or partial shipment. You may request your own carrier account or freight forwarder. Shipping charges, taxes, duties and clearance fees will be stated or clarified in the offer and applicable order conditions.
Carriers
Service is selected for the item and destination. General carrier information is available from UPS, FedEx and DHL. A carrier estimate does not confirm item availability or that an order is ready for dispatch.
Request a quote including shipping · Contact us about an existing order